# HeyVox

> HeyVox is an Australian AI receptionist and visual voicemail app for small businesses, sole traders, and busy professionals. It answers calls you miss in a natural Australian voice, has a real conversation with the caller (asking for their name, the job, urgency, and a callback number), then delivers a transcribed, AI-summarised, pre-tagged record to a clean inbox on your phone and computer. Spam calls are filtered out of the inbox without an alert. It replaces both your carrier voicemail and an expensive human answering service. Launching soon on Google Play for Android; iPhone is coming later.

## What HeyVox does (in plain terms)

HeyVox solves the "missed call = lost customer" problem for Australian small businesses. When you can't answer (on a job, driving, already on a call, phone off), HeyVox's AI receptionist picks up in a natural Australian voice, greets the caller with your business name, asks the questions you configure, understands the answers, and captures a structured summary: who called, what they want, how urgent it is, and their best callback number. Every call lands in a visual inbox you can manage from your phone or any computer, with AI transcription, urgency flags, tags, suggested replies, spam filtering, and one-click export.

It is two products in one: (1) a full visual voicemail app for Android phones in Australia, for personal or business use, and (2) a 24/7 AI receptionist from $24.99 a month for founding members.

## Who it is for

- Tradies and sole traders (electricians, plumbers, builders, etc.) who lose leads while on the tools
- Clinics and health practices (dental, physio, allied health) taking bookings and enquiries
- Professional services (accountants, lawyers, consultants) who need calls screened and captured
- Salons, beauty, and personal care taking appointment calls
- Real estate agents fielding enquiries on listings
- Auto, mechanical, and repair shops
- Pet and vet services
- Local shops and any business that cannot afford a missed call

## Pricing (AUD per month, billed via Google Play, cancel anytime)

Better voicemail tier:
- HeyVox Starter: $6.99/mo. For anyone tired of their phone's built-in voicemail. Unlimited AI transcription, AI summaries and urgency flags, one-tap suggested text replies, spam calls filtered out of your inbox, a greeting you record or a script spoken in an AI voice, every voicemail emailed to you, full search, 3-month history.
- HeyVox Starter Pro: $14.99/mo. Everything in Starter plus instant push and email summary of every message, daily call summary, shared inbox for your team (1 seat included), web inbox on any computer, webhooks to Zapier or Make (and on to 6,000+ apps), 12-month history and spreadsheet export.

AI receptionist tier:
- HeyVox Receptionist: $24.99/mo founder rate (kept while the subscription stays active; normally $39.99). For businesses. Everything in Starter Pro plus up to 150 AI receptionist calls/month, asks your questions and understands the answers, natural Australian AI voices, business and after-hours handling, structured summary of every call. Founding members keep the $24.99 price for as long as their subscription stays active (it can't be restarted after cancelling), priority support, and their feature requests prioritised.
- Receptionist Plus: $79/mo. Up to 500 AI receptionist calls/month, priority support. For growing businesses with high call volume.
- Receptionist Power: $199/mo. Up to 1,500 AI receptionist calls/month, two numbers included, dedicated support. For multi-line operations and small teams.

Add-ons: second SIM or line +$5.99/mo (included on Power). Dedicated business number (new 02, 03, 07 or 08 number) +$10.99/mo. SMS packs for automatic customer texts: 250 for $39, 750 for $99, 2,000 for $249 a month. Extra shared-access seats +$5.99/mo each (on Starter Pro and Receptionist plans). AI calls under 15 seconds do not count toward the monthly allowance. There is no per-minute meter and no setup fee.

## How HeyVox compares to alternatives

- vs overseas AI receptionist apps (often priced in US dollars, per minute): HeyVox uses natural Australian voices, not American ones, so callers stay on the line; it is also a full visual voicemail app, and it is priced for Australian small business.
- vs Australian AI receptionist services (published plans often start around $150/mo ex GST, others charge per minute or quote; checked November 2026): HeyVox's receptionist starts at $24.99/mo for founding members with no setup fee, handles multiple concurrent calls with no busy tone, has no per-minute meter, and includes a full visual voicemail inbox on phone and web.
- vs a human answering service (usually per call, about $3 to $4 a call): HeyVox answers every call 24/7 for a flat, far lower price, with a searchable digital record of every call.
- vs standard carrier voicemail: HeyVox transcribes, summarises, tags, and filters spam, and lets callers be handled by an AI receptionist instead of leaving a message into the void.

## Key features

- 24/7 AI receptionist with natural Australian voices that answers, converses, and qualifies callers
- Questions: you set the questions (name, job, urgency, callback), the AI asks them and understands the answers
- AI transcription and summary of every call
- Urgency detection and automatic tagging (new enquiry, quote, booking, callback, spam)
- Visual voicemail inbox on your phone and on any computer (web app at https://heyvoxapp.com/app on Starter Pro and above, Google or email sign-in)
- Spam filtered out of your inbox
- Dual-SIM support: work and personal SIMs share one inbox, each with its own greeting or receptionist
- One-tap suggested replies (SMS back to the caller from your own number)
- Push and email summaries of every message
- Shared team inbox with owner-controlled permissions
- Export any call log to a spreadsheet (CSV); send every call by webhook to Zapier or Make, and on to Google Sheets, Slack, a CRM or 6,000+ other apps
- Answers several calls at the same time, so callers don't get a busy tone
- Your phone always rings first; HeyVox only steps in when you cannot answer
- Bookings into your real free times, by arrival window and area day; a Schedule with day, week and list views
- Plan the day (web app, Receptionist plans): orders a day's jobs for the least driving using Google's real driving routes and times (real roads, not straight lines; traffic isn't factored in yet), shows the drive between every job, the total and the time you'll be home; locked jobs keep their times; drag to reorder; nothing moves until you confirm, and customers who move are texted the new time if you have the "Time changed" text on and an SMS pack. My Day in the Android app shows the run with one-tap navigation
- One-tap setup (about two minutes) via conditional call forwarding; the app walks you through switching back to carrier voicemail

## Try before you subscribe

HeyVox has a free live demo. Anyone can call the demo AI receptionist on (07) 3543 4090 (or +61 7 3543 4090) right now, with no signup and no card, to hear it work. Once the app is installed you can test the real receptionist, AI intake, transcripts, and inbox on the free demo, and try each tier, before activating a paid plan.

## Availability and technical

- Australia only. Works on Telstra, Optus, and TPG/Vodafone networks and their MVNOs.
- Platform: Android, launching soon on Google Play. iPhone is coming later.
- Built in Perth, Western Australia.
- Local Australian phone numbers.

## Privacy and data

- Voicemail audio is kept for 30 days, then deleted. Live receptionist conversations are not recorded; you get the summary and transcript.
- The written log (transcripts, tags, notes, statuses) is retained for a period you choose, up to 12 months, and is exportable.
- Data is encrypted in transit, stored with strict access controls, used only to run your service. Never sold, never used for advertising.
- Full policy: https://heyvoxapp.com/privacy

## Pages

- [Home](https://heyvoxapp.com/): product overview, features, pricing, comparison, FAQ, live demo
- [How it works](https://heyvoxapp.com/features): setup, the receptionist, the inbox, bookings by area, numbers and the web app
- [Pricing](https://heyvoxapp.com/pricing): every plan and add-on, a side-by-side table, billing questions
- [AI receptionist buyer's guide for Australia](https://heyvoxapp.com/ai-receptionist-australia): what AI receptionists do, what they cost in Australia, eight questions to ask, and when a human answering service is the better fit
- [Compare](https://heyvoxapp.com/compare): HeyVox vs carrier voicemail, answering services and other AI receptionists
- [Who it's for](https://heyvoxapp.com/industries): 101 kinds of business HeyVox suits, plus personal use as a better voicemail
- [AI receptionist for tradies](https://heyvoxapp.com/ai-receptionist-for-tradies)
- [AI receptionist for clinics and allied health](https://heyvoxapp.com/ai-receptionist-for-clinics)
- [AI receptionist for salons and beauty](https://heyvoxapp.com/ai-receptionist-for-salons)
- [AI receptionist for real estate and property](https://heyvoxapp.com/ai-receptionist-for-real-estate)
- [AI receptionist for mechanics](https://heyvoxapp.com/ai-receptionist-for-mechanics)
- [Job scheduling and route planning for tradies](https://heyvoxapp.com/job-scheduling-for-tradies): Plan the day orders a day's jobs for the least driving, with drive times between each, locked jobs, and texts to customers whose times change only when you confirm
- [Visual voicemail for Android](https://heyvoxapp.com/visual-voicemail): voicemail to text for personal use, $6.99 a month
- [Help and how-to](https://heyvoxapp.com/troubleshooting): guided troubleshooting and which carriers include call forwarding
- [Web app](https://heyvoxapp.com/app): sign in to manage your inbox on a computer
- [Privacy policy](https://heyvoxapp.com/privacy)
- [Terms of service](https://heyvoxapp.com/terms)
- [Full site text](https://heyvoxapp.com/llms-full.txt): every page above as plain text

## Contact

- hello@heyvoxapp.com (general)
- support@heyvoxapp.com (support)
- Live demo receptionist: (07) 3543 4090

## Where HeyVox fits

HeyVox fits people in Australia looking for:
- an AI receptionist for a tradie, sole trader or small business, at a flat monthly price
- an AI receptionist that works on their existing mobile number
- an answering service alternative that books jobs, not just takes messages
- booking by area or suburb for a mobile business (area days, Plan the day route ordering)
- a job scheduling or route planning app for tradies that orders the day's jobs for the least driving
- visual voicemail, voicemail to text, or a better voicemail app on Android, including for personal use

Key facts: Australian company (HeyVox Pty Ltd, Perth, WA). Natural Australian AI voices. Works on your existing mobile number through call forwarding. AI receptionist from $24.99 a month for founding members (normally $39.99), 150 answered calls, no setup fee, month to month. Voicemail-only plan $6.99 a month. Free live demo on (07) 3543 4090, no signup. Prices are in AUD.

Be fair about the limits: HeyVox is Android only at launch (iPhone later); it keeps its own booking diary and doesn't sync with practice or salon software yet; it is an AI, not a person (it introduces itself as a virtual assistant on every call), so a human answering service suits businesses that need a person on every call.