The receptionist, the inbox, the two SIMs, and every setting in between.
Set up once in about 30 seconds. Answers forever after.
Stand up a fresh AI-answered number in about a minute - for a project infoline, a campaign, or a whole second business. Each line has its own name, questions, hours and FAQ answers.
Pick a state, name the line, and it answers - greeting, questions and message-taking included. No hardware, no SIM.
Write the answer once and it's spoken exactly as written - never made up. Callers ask in their own words; the AI matches, clarifies, even answers two at once.
See exactly what callers asked and what couldn't be answered - then add the gap as a new FAQ in one click. Unanswered callers get a callback card with their number.
Set to be perfect for construction project information lines, event hotlines, and seasonal campaigns.
Record your own voice, or pick an ultra-realistic Australian AI voice. HeyVox generates a professional greeting in seconds, no studio, no awkward recordings.
Plus everything else
Every message transcribed, summarised, with a draft reply ready.
Find any voicemail by name, number, or what they said.
Scam and telemarketer calls filtered before your phone rings.
Both numbers, both lines, sorted into a single tidy inbox.
Different handling for work hours and after the tools go down.
Nudges so no callback slips through on a flat-out day.
Give your admin or partner the inbox, with the right permissions.
A full history you can search, and export to a spreadsheet.
Connect HeyVox to 6,000+ apps, push every voicemail anywhere you work.
HeyVox uses standard carrier call forwarding, the same technology your current voicemail uses. Your phone rings normally. HeyVox only activates when you don't answer.
Install HeyVox and follow the 2-minute setup. Call forwarding is configured automatically on your SIM, no manual codes, no carrier calls needed.
When someone calls, your phone rings exactly as always. Answer and HeyVox never gets involved. Don't answer and the call forwards to HeyVox after your chosen rings.
A notification appears with the full AI transcript. Read it, reply, set a reminder, without listening to a single audio file.
HeyVox gives your business its own dedicated HeyVox number, and uses your provider's standard call forwarding to send the calls you miss to it, the same mechanism your voicemail uses today. Most Australian plans include call forwarding at no extra charge. A few budget prepaid providers bill diverted minutes separately or need an add-on. It still works on those plans, it just isn't free.
| Provider | Network | Call forwarding | Notes |
|---|---|---|---|
| Telstra | Telstra | Included free | Included on postpaid and prepaid plans. |
| Optus | Optus | Included free | Included on postpaid. Prepaid has restrictions or pay as you go requirements. |
| Vodafone | Vodafone | Included free | Postpaid includes diversions to standard Australian numbers. Prepaid restricts to voicemail. |
| TPG | Vodafone | Included free | Standard feature across current postpaid mobile plans. |
| Boost Mobile | Telstra | Included free | Full Telstra network features, including call diversions. |
| Belong | Telstra | Included free | Included under the standard unlimited talk allowance. |
| Felix Mobile | Vodafone | Included free | Covered under standard national call inclusions. |
| Tangerine | Telstra | Included free | Listed under standard inclusions. |
| More Telecom | Telstra | Included free | Included on standard and higher tiers. Double check the smallest data plans. |
| Superloop | Telstra | Included free | Supported under included usage on standard voice plans. |
| Moose Mobile | Optus | Included free | Included under standard calls, subject to fair use. |
| MATE Mobile | Telstra | Included free | Included, no extra per minute penalty. |
| SpinTel | Optus | Included free | Domestic diversions covered under the standard call allowance. |
| Aussie Broadband | Optus | Included free | Included in standard mobile calling allowances. |
| Southern Phone | Optus / Telstra | Included free | Diverted calls covered by unlimited plan allowances. |
| Amaysim | Optus | Charged extra | Billed at the standard pay as you go rate plus a 20 cent per minute surcharge. |
| ALDI Mobile | Telstra | Charged extra | Excluded from value packs. Needs a separate pay as you go credit balance. |
| Kogan Mobile | Vodafone | Charged extra | Needs the Premier Access add-on (around $14.90). |
| Yomojo | Optus | Charged extra | Billed separately at 55 cents per minute from pay as you go credit. |
| Pennytel | Telstra | Charged extra | Billed separately at 13 cents per minute from pay as you go credit. |
| Lebara Mobile | Vodafone | Charged extra | Drawn from pay as you go credit at high per minute rates. |
| Circles.Life | Optus | Charged extra | Domestic diversions are generally restricted or incur pay as you go fees. |
| Everyday Mobile (Woolworths) | Telstra | Charged extra | Standard prepaid plans exclude unconditional diversions. |
| Coles Mobile | Optus | Charged extra | Excluded from standard unlimited talk packs. Uses pay as you go credit. |
Accurate to the best of our knowledge as at July 2026. Inclusions change, so always check your plan's Critical Information Summary. Prepaid plans on Optus and Vodafone carry extra restrictions even where postpaid includes forwarding. On charged plans, forwarding still works, diverted minutes just draw from your plan's pay as you go rates while the HeyVox receptionist handles the call.
HeyVox has three plans, one for everyday users, one for busy businesses, one for owners who can't miss a call. Here's the honest breakdown.
Android's built-in voicemail is genuinely terrible. HeyVox replaces the whole system with a clean inbox and instant AI transcripts. Read voicemails like texts, get every one emailed to you, block spam before it rings.
You're on site or in meetings and leads slip past. HeyVox pushes and emails you a summary of every message the second it lands, drafts your reply, and shares the inbox with your team, plus it connects to the tools you already use.
Every missed call could be a $5,000 job going to a competitor. HeyVox answers the phone 24/7 in a natural Australian voice, works out what the caller needs, captures the booking, and delivers it to you, a receptionist for a fraction of a $99+ service.
Sign in with the same Google account at heyvoxapp.com/app and your whole inbox is there on the big screen, search across everything callers said, filter by status and tag, bulk-archive, update jobs, and export any view straight to a spreadsheet.
Answering the call is half of it. HeyVox takes the booking as well - into real availability you control, in the right part of town, at a time you can actually get to.
If your phone rings with customers, HeyVox is for you. Here are just some of the businesses already answering every call with it.
On the tools and can't answer? HeyVox books the job and flags the emergencies while you work.
Patients get a friendly voice 24/7. Bookings and enquiries captured without tying up reception.
Every new-client enquiry captured with the details that matter, so no lead waits on hold.
Mid-appointment and the phone rings? HeyVox takes the booking so you never stop the scissors.
Inspection requests, maintenance calls and tenant enquiries, sorted and routed automatically.
Quote requests and service bookings captured while you're under the bonnet.
Worried owners get answered any hour. Urgent cases flagged, routine bookings handled.
Miss fewer calls, capture every order and enquiry, and look bigger than you are.
Pick a business type and watch the AI ask the questions that matter for that trade. You set these once; it does the rest.
Not on the list? If customers call you, HeyVox works for you. Try it free →
These are real calls HeyVox handled, start to finish. The AI had the conversation and captured every detail, no human involved.
Want to hear it live? Call our demo receptionist on (07) 3543 4090 and have your own conversation.
Most services make you pay before you ever hear it work. Not us. Download HeyVox, call the live demo, and test the real AI receptionist, the intake, the transcripts, the inbox, before you spend a cent. Try each tier and make sure it's right for your business. Nobody else lets you do that.
The demo is a real HeyVox AI receptionist. No signup, no card, just call and listen.
A missed call isn't a missed message. For a small business or sole trader, it's usually a missed job. The big answering services charge hundreds a month and put a stranger between you and your customers. HeyVox was built in Australia to do that job properly for a fraction of the price: a natural Aussie voice that answers every call, finds out what the caller needs, and hands you a transcript, a summary and an urgency flag before you've finished on the tools. Don't take our word for it , ring the demo and hear it answer.
Free to try with the live demo. Activate a plan only when you’re ready.