A 24/7 AI receptionist with a natural Australian voice that answers, books jobs, and transcribes every call - all laid out beautifully in the app and the built-in web portal, so no enquiry ever goes to a competitor. Founder pricing $24.99/mo (normally $39.99), a fraction of a $99+ answering service that does half as much.
If your phone rings with customers, HeyVox is for you. Here are just some of the businesses already answering every call with it.
On the tools and can't answer? HeyVox books the job and flags the emergencies while you work.
Patients get a friendly voice 24/7. Bookings and enquiries captured without tying up reception.
Every new-client enquiry captured with the details that matter, so no lead waits on hold.
Mid-appointment and the phone rings? HeyVox takes the booking so you never stop the scissors.
Inspection requests, maintenance calls and tenant enquiries, sorted and routed automatically.
Quote requests and service bookings captured while you're under the bonnet.
Worried owners get answered any hour. Urgent cases flagged, routine bookings handled.
Miss fewer calls, capture every order and enquiry, and look bigger than you are.
Pick a business type and watch the AI ask the questions that matter for that trade. You set these once; it does the rest.
Not on the list? If customers call you, HeyVox works for you. Try it free →
Move the handle to reveal what HeyVox replaces your current voicemail with.
Answering services take the call, then text you a summary you'll never find again. HeyVox files every one - transcript, summary, how urgent, what they wanted, a reply ready to send. This is the real app, not a mockup. Have a click.
A real account after a year on the tools. Open it full screen →
The overseas apps sound American. The Australian services cost a fortune and still skip the everyday features. HeyVox gives you the lot - an AI receptionist that books real jobs, verifies addresses, answers FAQs word for word on dedicated infoline numbers, logs every question callers ask, and never lets a hang-up vanish - plus the best voicemail inbox you've ever had.
Swipe to compare
Comparison reflects typical offerings in each category for a solo operator or small business. Features and prices vary by provider and plan.
A simplified taste of the HeyVox inbox. Tap a voicemail to open it, play it back, and try the actions. The real app has more polish, but this is the idea.
Try the full live demo first, activate only when you’ve seen it work. Cancel anytime. No lock-in contracts.
Better voicemail for anyone tired of your phone's built-in system. Read messages, block spam, get every message by email.
Everything you need to never miss a lead. Push & email summaries, draft replies, shared inbox, and connect to your other tools.
A 24/7 AI receptionist that answers, has the conversation, and books the job, for a fraction of a $99+ answering service.
For busy businesses capturing every lead. More AI calls, same simple flat price, no per-minute meter.
For multi-number operations and small teams. Serious call volume, two numbers, and dedicated support.
Bolt these onto any plan as your business grows. Simple flat pricing, no per-minute meters. Tap any card and ask us in the chat, we will sort you out in minutes.
Automatic text-backs to missed callers, booking confirmations and follow-ups, sent from your business number so every thread stays professional.
A brand-new number with the area code you choose: 02, 03, 07, 08 or mobile. Answered by HeyVox around the clock. Put it on the ute and the website, keep your personal number private.
Run a second SIM or another line under the same account, with its own greeting, menu, business name and FAQs. Perfect for a second trade or a work and personal split.
More logins for the office, your partner or your apprentice. Everyone sees the shared inbox with their own account, so nothing gets missed or double-handled.
Dual SIM works with one number included; add your second number for $4.99/month. Starter Pro and Receptionist plans include one shared-access seat; add extra seats for $5.99/month each. AI calls under 15 seconds don't count toward your monthly allowance. Billed monthly through Google Play, cancel anytime.
We're opening a limited number of founding spots. Come on board early and you'll help shape where HeyVox goes, and we'll look after you for it.
$24.99/mo, forever. When the price rises to $39.99, yours never moves.
Go to the front of the queue whenever you need a hand.
Your feature requests jump the queue. Tell us what you need built.
Limited spots · founder pricing closes without notice
Your review here.
Your review here.
Your review here.
Yes, and we think you should. Call our live demo receptionist on (07) 3543 4090 right now, no signup, no card. Download the app and you can test the real receptionist, the AI intake, transcripts and inbox on the free demo before you activate any plan. Try each tier and make sure it fits your business first. Almost nobody else lets you do that.
It answers your calls in a natural Australian voice, greets the caller, and has a real conversation, asking the questions you set (name, job, urgency, callback number) and understanding the answers. You get a clean, structured summary of every call: who rang, what they need, and how urgent it is, ready to action from your inbox.
Australian. HeyVox uses natural local voices, so callers hear an Aussie accent, not an American one. That is a big part of why callers stay on the line instead of hanging up, and it is where most of the cheaper overseas apps fall down.
Two ways. First, price: most Australian AI receptionists start around $200 to $500 a month, often with a $400 to $800 setup fee. HeyVox starts at $24.99 with no setup fee. Second, HeyVox is also a full visual voicemail app, spam blocking, dual-SIM, a real inbox on your phone and computer, which the call-only services do not give you. You get the receptionist and the best voicemail you have ever had, in one.
HeyVox gives you a dedicated HeyVox number and relies on your provider's standard call forwarding, the same mechanism your voicemail already uses. On most Australian plans, Telstra, Optus and Vodafone postpaid and most MVNOs like Boost, Belong, TPG and MATE, call forwarding is included free. A few budget prepaid providers (for example Amaysim, ALDI Mobile, Kogan, Coles Mobile) bill diverted minutes separately or need an add-on. It still works, it just isn't free on those plans, and the app will let you know if your carrier is one of them. See the full provider list on our features page.
No. Your plan includes a set number of AI receptionist calls each month (150 on Receptionist, 500 on Plus, 1,500 on Power) at one flat price. There is no per-minute meter ticking away while your customer talks, and calls under 15 seconds do not count. If you are consistently near your limit, we will prompt you to move up a tier, not spring an overage bill on you.
Yes. Unlike services that cap you at one or two simultaneous calls, HeyVox handles multiple callers at the same time, so nobody gets a busy tone even at your busiest.
Yes, always. Your phone rings first, every time. HeyVox only steps in when you can’t answer, you’re already on a call, or your phone is off or out of range.
One tap. HeyVox opens your dialer with the right forwarding code already filled in, you press the green call button and you’re live. Then tap Verify and HeyVox rings you to prove it works. About two minutes, all up.
Yes, every plan includes the web portal at heyvoxapp.com/app. Sign in with the same Google account and you get the full inbox on the big screen: search, filters, tags, statuses, notes and one-click spreadsheet export. You can also auto-send every call to Google Sheets, Slack, your CRM or 6,000+ apps via Zapier, no code needed.
Work and personal SIMs share one clean inbox, each with its own greeting or receptionist. Adding a second number is $4.99/mo on top of your plan (or it is included on Power).
On Starter Pro and the Receptionist plans, yes, invite them by email and they get the same inbox on their own phone and the web portal. They can listen, reply and mark jobs done, and you control exactly what they’re allowed to change. One seat is included; extra seats are $5.99/mo each.
Any time, in one tap. Settings has a Turn Off button that switches HeyVox off and restores your carrier’s standard voicemail. Your existing messages stay in the app.
Audio is kept for 30 days. Your written log, transcripts, tags, notes and statuses is kept up to 12 months, and you can export any of it to a spreadsheet. Everything is encrypted in transit, stored with strict access controls, and used only to run your service, never sold, never used for ads. Full detail is in our privacy policy.
HeyVox is on Android now. The iOS version is in development, same inbox, same receptionist. Coming soon.
Yes. You set the windows you're available, and the receptionist offers real times from that availability, books the job, captures the address, and texts the customer a confirmation. The booking appears in your app, the web portal and your calendar.
Yes. Each booking window has a type - quote, install, repair, checkup and so on - and its own length, so a 30-minute quote and a three-hour install are offered from different windows.
Yes. A window can be sold as an arrival window - 'Tuesday morning, some time between 8 and 12' - rather than a fixed start time, which is how most trades actually work. You set how many jobs fit in each window, and the receptionist tells the caller plainly that the time is approximate.
Yes. Set a minimum notice - two hours, a day, a week - and the receptionist won't offer anything sooner. Instead of refusing, it offers the soonest time it can actually do.
Yes. A daily cap applies across the whole day wherever the jobs fall, so a wide-open week can't be filled solid by Monday lunchtime.
Yes. A travel buffer keeps a gap either side of every booking, so two jobs on opposite sides of town can't be booked back to back.
Yes. Closed periods take whole date ranges out of the diary, and callers are told you're closed for that period rather than just hearing that nothing's available.
Yes. The receptionist can move or cancel an existing booking on the call, and the customer is texted automatically - as are you.
Yes. There are separate messages for booking confirmation, a day-before reminder, a time change, a cancellation and a review request. Each one can be switched on or off and reworded in your own voice.
Yes. Service areas let you say which suburbs and postcodes you cover, and tie a day's availability to an area - north side Tuesdays, south side Wednesdays. Callers are only offered days you'll be near them.
Draw it on a map or set a radius around your suburb, and HeyVox works out which postcodes it covers. You can add or remove individual suburbs afterwards, and an area can also mean 'everywhere except here' if that's how you work.
Yes. Plan the day takes a day's bookings and orders them for the least driving from your start address, using Google's real driving routes and the traffic for that day and time. It shows the run on a map and as a timeline of job, travel, job, and proposes a time for each stop.
Yes. Drag any job to reorder it and the times recalculate, lock a job that can't move, add a break or a lunch anywhere in the day, and set how you want times rounded.
Only when you say so. You see exactly which jobs move and from what time to what time before anything changes, and how many customers that texts. Nothing is applied until you confirm.
Yes. The route is worked out using Google's driving directions with predicted traffic for the day and time you're setting off, not straight-line distance - so it accounts for rivers, bridges and peak hour.
Every missed call and voicemail lands in one inbox with a transcript, an AI summary, the caller's number, and a suggested reply you can send as a text in one tap.
Yes. Every message is transcribed and summarised, so you can read a voicemail in three seconds instead of listening to ninety.
Yes. A missed-call reply can be sent automatically, worded however you like, so the caller knows you've seen it before you've had a chance to ring back.
Yes. You fill in your business details - hours, callout fee, service area, payment methods, what you do and don't take on - and the receptionist answers those questions in conversation rather than reading a script.
Yes. Calls are tagged automatically by what the caller wanted - bookings, FAQ, new enquiries, emergencies - and you can rename, recolour and add your own tags, set a status like In progress or Done, add notes and set follow-up reminders.
Yes. Suspected spam is identified and can be kept out of your main inbox, so scam and telemarketing calls don't sit alongside real customers.
Yes. The Starter plan is for anyone tired of their phone's built-in voicemail. You get every message transcribed and summarised, spam kept out of the way, and messages by email, with no business setup and no receptionist involved.
Yes. Every message you get is transcribed automatically and summarised in a line, so you can read a voicemail in a few seconds instead of listening to the whole thing, and search old ones by what was said.
Carrier voicemail makes you ring in, listen in order, and remember what was said. HeyVox shows every message as a card you can read, search, reply to by text, flag, and keep notes on. Nothing is dialled into.
Suspected spam is identified and kept out of your main inbox, so scam and telemarketing messages do not sit alongside the ones that matter.
Yes. Missed calls appear alongside voicemails with the caller's number and their name from your contacts, so you can see who tried you even when they left nothing.
Yes. Each message has a suggested reply you can send as a text in one tap, and you can edit it first. Useful when you cannot talk but do not want to leave someone waiting.
No. You keep your number and your phone rings exactly as it does now. HeyVox only picks up the calls you do not.
Starter is $6.99 a month including GST, with unlimited transcription and summaries. There is no contract and you can cancel anytime.
No. It suits any business that loses money to unanswered calls - plumbers, electricians, builders, cleaners, landscapers and mobile mechanics, but equally salons, barbers, clinics, dentists, physios, vets, tutors, photographers, driving instructors, mobile beauticians, removalists, locksmiths, cafes taking orders, and small offices.
That's exactly who it's built for. A sole trader or a small team can't answer while working, driving or with a customer, and HeyVox answers those calls instead of sending them to voicemail.
Yes. Appointment types, lengths, minimum notice and daily limits are all configurable, so a 20-minute consult and a two-hour treatment can both be booked correctly.
HeyVox starts at $6.99 a month for visual voicemail, with AI receptionist plans from $24.99 a month. A human answering service typically charges per call or per minute, which is many times more for the same volume.
Most callers hang up on voicemail rather than leave a message, so a missed call is usually a lost job. An AI receptionist answers, has a conversation, and can book the work while the caller is still on the line - so the call turns into a booking instead of a message you return the next day.
No. You keep your number and your phone rings exactly as it does now. HeyVox only picks up when you don't.
It works with any carrier that supports conditional call forwarding, which is all the major Australian networks.
Yes. Bookings sync to your calendar so your diary stays in one place.
Free to try with the live demo. Activate a plan only when you’re ready.