Flat monthly prices in AUD, with no setup fee, no per-minute meter and never a surprise bill. Pay through Google Play, cancel whenever you like, and try the demo line before you pay anything.
HeyVox answers the calls you miss, has the conversation, takes the details and books the job. Every plan includes everything in Starter Pro.
For a sole trader or small crew who can't always get to the phone.
150 answered calls a month, about 7 a working day
Founding members keep $24.99 for as long as they stay subscribed. If you cancel, the founder price ends.
For a busy business where the phone rings all day.
500 answered calls a month, about 23 a working day
For teams running more than one number.
1,500 answered calls a month, about 68 a working day
Callers leave a message the normal way. You read it as a card with a summary, the transcript, the recording and a reply ready to send, with spam kept out. It works on your existing number, on Android 8 or later. Good for a business that answers its own phone, and for personal use: anyone fed up with their carrier's voicemail.
Better voicemail for anyone tired of their carrier's.
Unlimited voicemails
For a business that wants every lead followed up.
Unlimited voicemails, plus the web app
Add these to any plan as you need them. Ask us and we'll set them up with you.
| Add-on | What it's for | Price a month |
|---|---|---|
| SMS packs | Booking confirmations, reminders and follow-up texts sent to your customers automatically. Sent as HeyVox, so customers can't reply by text. | 250 texts $39 750 texts $99 2,000 texts $249 |
| Dedicated business number | A new number with the area code you choose (02, 03, 07 or 08), answered by HeyVox around the clock. Put it on the ute and the website and keep your own number private. Also how infolines for a project or campaign are set up. | $10.99 |
| Extra SIM or line | A second SIM or line on the same account, with its own greeting, questions, business name and FAQs. Handy for a second trade or keeping work and personal apart. | $5.99 |
| Extra team seat | Another login for a partner, admin or apprentice, with permissions you choose. Starter Pro and the Receptionist plans include one. | $5.99 |
| Feature | Starter $6.99 | Starter Pro $14.99 | Receptionist $24.99 founding | Plus $79 | Power $199 |
|---|---|---|---|---|---|
| Your inbox | |||||
| Transcripts, summaries and urgency flags | Yes | Yes | Yes | Yes | Yes |
| Spam kept out of your inbox | Yes | Yes | Yes | Yes | Yes |
| Greeting, written by AI or recorded by you | Yes | Yes | Yes | Yes | Yes |
| Every voicemail emailed to you | Yes | Yes | Yes | Yes | Yes |
| History you can search | 3 months | 12 months | 12 months | 12 months | 12 months |
| Suggested replies, ready to send as a text | Yes | Yes | Yes | Yes | Yes |
| A daily call summary | Not included | Yes | Yes | Yes | Yes |
| Instant push and email summary | Not included | Yes | Yes | Yes | Yes |
| Web app on your computer | Not included | Yes | Yes | Yes | Yes |
| Team logins included | Not included | 1 | 1 | 1 | 1 |
| Zapier, Make and spreadsheet export | Not included | Yes | Yes | Yes | Yes |
| The receptionist | |||||
| Answered calls a month | Not included | Not included | 150 | 500 | 1,500 |
| Natural Australian voice, 24/7 | Not included | Not included | Yes | Yes | Yes |
| Your questions, FAQs and business details | Not included | Not included | Yes | Yes | Yes |
| Bookings with windows, area days and rules | Not included | Not included | Yes | Yes | Yes |
| Plan the day: jobs in the order with the least driving | Not included | Not included | Yes | Yes | Yes |
| Business hours and after-hours handling | Not included | Not included | Yes | Yes | Yes |
| Numbers included | 1 | 1 | 1 | 1 | 2 |
| Support | Standard | Standard | Priority for founding members | Priority | Dedicated |
Any call the receptionist answers, whether it takes a message, books a job or answers a question. Calls under 15 seconds don't count (up to 10 a day), so hang-ups and wrong numbers don't use your allowance. Voicemails on the Starter plans are unlimited.
Your lines switch to voicemail until the month resets, so callers can still leave a message and it lands in your inbox as normal. There's no overage bill. If you're regularly close to your allowance, move up a plan whenever you like.
Many AI receptionists charge for every minute the AI is on the phone, so a long call costs more and a busy month can bring a bigger bill. HeyVox counts answered calls instead: a long call is still one call, calls under 15 seconds don't count, and the price stays the same. If your calls average around two minutes, 150 calls is roughly 300 minutes of talk.
Founding members pay $24.99 a month for Receptionist instead of $39.99, for as long as the subscription stays active. If you cancel, the founder price ends and can't be restarted. Founding member places are limited, and the founder price can close to new members without notice. Founding members also get priority support and their feature requests go to the top of the list.
Plans are billed monthly through Google Play, the same way as any other Android subscription. Cancel in Google Play whenever you like. There's no lock-in contract and no setup fee.
Google Play sends a receipt for every payment. If you need a HeyVox invoice for your books, email us and we'll send one.
Yes. Ring the demo line on (07) 3543 4090 and hear it answer. In the app, the demo lets you set up your own questions and test the receptionist before you choose a plan.
Ring the demo line and hear it answer, the same way it will for your business, or open the web app with a year of sample calls. When you're ready, set it up on your own number.
Coming to Google Play for Android. iPhone is coming later. Get an email when it's out.