HeyVox support
HeyVox Pty Ltd ยท Perth, Western Australia
Contact us: email [email protected] and a person replies, usually within one business day (Perth time). Include your HeyVox number if you have one.
Hear it first
Ring the demo line on 07 3543 4090 to hear the AI receptionist answer for a sample business.
Call forwarding
HeyVox works with your existing mobile number: your carrier forwards the calls you miss to your HeyVox number. The app shows the forwarding code for your carrier under Account, then Call forwarding on iPhone, or Phone and forwarding on Android. Some carriers charge for forwarding; the app tells you when yours might. If calls aren't reaching HeyVox, see troubleshooting or email us.
Plans and billing
- Bought on iPhone: manage or cancel on your iPhone in Settings, your name, Subscriptions, HeyVox. Refunds are made by Apple at reportaproblem.apple.com; we're happy to help.
- Bought on Android: manage or cancel in Google Play, under Payments & subscriptions, then Subscriptions.
- Prices are in Australian dollars. Invoices are emailed to you and kept in the app.