HeyVox answers the calls you miss and books the job into the times you're actually free. Then Plan the day puts the day's jobs in the order with the least driving, keeps the jobs you've locked, and texts the customers whose times change, only if you say so.
Coming to Google Play for Android. iPhone is coming later.
Plan the day is the day planner in the HeyVox web app. Pick a day and when you're leaving, and it orders that day's jobs for the least driving, using Google's real driving routes and times. It shows the drive before every job, the total for the day and when you'll be home. Locked jobs keep their times, you can drag the rest, and nothing moves until you confirm.
Swipe sideways to see the whole screen.
The drive before each job, the total for the day and when you'll be home, from Google's real driving routes.
Lock the job that can only happen at one time and the day is ordered around it. If you'd arrive late, it's flagged.
You see who moves and whether they'll be texted before anything changes. Texts need an SMS pack.
From the call to the drive home, in four steps.
Add your bookable times as arrival windows or set slots, tie them to the suburbs you cover on each day, and set where your day starts. Add rules like minimum notice, travel time between jobs and a daily cap if you want them.
When you can't pick up, HeyVox answers, gets the job and the address, and offers times you're free, preferring days you're already nearby. The booking lands in your Schedule.
Open Plan the day, pick the day and when you're leaving, and press Plan my day. Lock any job that can't move, drag the rest, add a break.
Confirm the new times and the customers who move are texted, if you've chosen that. On the road, My Day on your phone lists the run with one tap to navigate.
Before a single booking changes, you see exactly who moves, from what time to what time, and whether they'll get a text.
The Schedule shows every booking by day, week or list, coloured by job type, in your business's own time zone.
Swipe sideways to see the whole week.
My Day in the HeyVox app is the day you read in the ute before you set off.
Plan the day asks Google for driving directions from where your day starts, through each job, and back. Drive times come from Google's real driving routes on real roads, not straight lines, and it puts up to 24 jobs a day in the order with the least driving. Every job needs a confirmed address, and you set where your day starts once, under Bookable times.
No. Plan the day shows you the new order and the new times first. Nothing changes until you press Confirm, and the confirm screen lists who moves, from what time to what time.
Only if you want them to be. When you confirm, each customer who moves gets a text with the new time if your "Time changed" text is switched on and you have an SMS pack. The confirm screen tells you before you press it, and if no texts can go out it says so, so you can let them know yourself.
Yes. Lock the job and it keeps its time while the rest of the day is ordered around it. If the run would get you there late, the job is flagged so you can change the order or the time.
Yes. Drag a job, or use its arrows, and the drive times and finish time update for the order you've chosen. You can also change how long a job takes on site, add a break, and round start times up to the next 5, 10, 15 or 30 minutes.
It's left out of the route and listed under the plan, so you know it's there. Open it, confirm the address, and it joins the run. Addresses picked from the suggestions when a booking is made are confirmed straight away.
Yes. My Day in the HeyVox app shows the day's jobs, and Work out the shortest run puts them in order with the drive to each one. Tap Navigate to open the job in Google Maps, Waze or another maps app, then call the customer, add a note or tick it off. Moving bookings and texting customers is done in the web app, where you can see the whole day.
Bookings, the Schedule and Plan the day come with the Receptionist plans, from $24.99 a month for founding members (normally $39.99). The web app runs in any browser on your computer. Prices are in AUD.
Not directly yet. HeyVox keeps its own booking diary. Calls can be sent on to other apps through Zapier or Make, and direct connections to job software are coming.
It uses Google's real driving routes and times, on real roads rather than straight lines, so rivers and bridges are accounted for. Traffic isn't factored in yet, so leave a buffer if you're driving in peak hour.
Yes. It works for any Australian address, and every time is shown in your business's own time zone, daylight saving included.
Bookings and Plan the day come with the Receptionist plans. See bookings by area, HeyVox for tradies, or how HeyVox compares.
Ring the demo line and hear it answer, the same way it will for your business, or open the web app with a year of sample calls. When you're ready, set it up on your own number.
Coming to Google Play for Android. iPhone is coming later. Get an email when it's out.