An AI receptionist for tradies
You can't answer the phone from a roof or under a sink. HeyVox picks up the calls you miss on your own mobile number, asks what the job is and where, flags anything urgent, and books the work into the days you're already in that area.
What HeyVox does for tradies
- Answers on your own mobile. Calls you miss forward to HeyVox, so you keep your number, your phone and your plan.
- Asks what a tradie would. The job, the address, whether anything's leaking or unsafe, and when suits. You set the questions in your own words.
- Books by area. Set which suburbs you work on which days, and callers are only offered times when you're already nearby. In the web app, Plan the day orders the run for the least driving.
- Urgent jobs flagged. An emergency is marked urgent on the card straight away, and a keypad option can put callers through to you.
Liam O'Brien
- Job
- Burst pipe, kitchen sink
- Urgency
- Urgent, water on the floor
- Address
- Lancaster St, Spearwood
- When
- As soon as possible
A sample card. The summary and the full transcript sit alongside it in the app.
What it asks your callers
A starting point for tradies. Change, add or remove any question in the app, in your own words.
- Can I grab your name?
- What's the job?
- Is anything leaking or flooding right now?
- What's the address?
- When suits for us to come out?
What a missed call costs
Say you miss 5 calls a week, each one is a $700 job, and 30% of them would have become work. That's about $54,600 a year going to whoever answered.
An illustration, not a promise. Try your own numbers.
Who this suits
Plumbers, electricians, builders, carpenters, air conditioning, roofers, painters, tilers, landscapers, cleaners, locksmiths, pest control, removalists, pool and solar, and every other trade and home service. If customers ring you and you can't always answer, it works the same way for you.
Questions from tradies
Will it work while I'm on a job?
Yes. Your phone rings as normal. If you don't pick up, the call forwards to HeyVox, which answers, takes the details and sends you a card with a summary and the full transcript. You call back when you're off the tools.
Can it give callers a quote?
No, and it won't guess at one. It can tell callers your callout fee, service area and hours if you've added them to About my business, and it can book a quote visit if you want it to.
What does it cost for a sole trader?
The Receptionist plan is $24.99 a month for founding members (normally $39.99) and covers 150 answered calls a month, about 7 a working day. Busier businesses can move to Receptionist Plus (500 calls, $79) or Receptionist Power (1,500 calls, $199). There's no setup fee and no lock-in contract: it's month to month through Google Play. Prices are in AUD.
Does it work with my phone company?
It uses standard call forwarding, the same thing your voicemail uses today, which works on Telstra, Optus, Vodafone and most providers on their networks. A few prepaid plans charge for forwarded minutes, so check your provider.
Out on the road all day? See job scheduling and Plan the day. See all plans, how it works, the AI receptionist buyer's guide, or HeyVox for other businesses: clinics, salons, real estate and mechanics.
Hear it answer before you decide.
Ring the demo line and hear it answer, the same way it will for your business, or open the web app with a year of sample calls. When you're ready, set it up on your own number.
Coming to Google Play for Android. iPhone is coming later. Get an email when it's out.