An AI receptionist for mechanics
Hands under the bonnet, phone in the office. HeyVox answers, gets the make and model, what it's doing and whether it's safe to drive, and books a drop-off time.
What HeyVox does for mechanics and auto
- Answered while you work. Missed calls forward to HeyVox, on your own number.
- The details a mechanic needs. Make and model, what it's doing, whether it's safe to drive, and when they can drop it in.
- Drop-offs at the times you set. Job types with their own length, so a service and a diagnosis book the right time.
- Mobile mechanics too. Area days offer callers times when you're already nearby, and Plan the day orders the run.
Priya Shah
- Vehicle
- 2019 Mazda CX-5
- Issue
- Grinding when braking
- Drivable
- Yes, carefully
- Drop-off
- Monday 7:30 am
A sample card. The summary and the full transcript sit alongside it in the app.
What it asks your callers
A starting point for mechanics and auto. Change, add or remove any question in the app, in your own words.
- Can I grab your name?
- What's the make and model?
- What's it doing?
- Is it safe to drive?
- When could you drop it in?
What a missed call costs
Say you miss 5 calls a week, each one is a $450 job, and 30% of them would have become work. That's about $35,100 a year going to whoever answered.
An illustration, not a promise. Try your own numbers.
Who this suits
Mechanics, mobile mechanics, panel beaters, auto electricians, detailers, tyre shops, windscreen repairers, towing, mobile car washes, and caravan and RV servicing. If customers ring you and you can't always answer, it works the same way for you.
Questions from mechanics and auto
Can it book drop-offs at set times?
Yes. Set when you take drop-offs and the job types you offer, each with its own length, and it offers callers times that fit.
Can it give callers a quote?
No, and it won't guess at one. It can share your hourly rate or callout fee if you've added them to About my business.
Does it suit a mobile mechanic?
Yes. Area days mean callers are only offered times when you're working near them, and in the web app Plan the day orders the day's jobs for the least driving.
What does it cost?
The Receptionist plan is $24.99 a month for founding members (normally $39.99) and covers 150 answered calls a month, about 7 a working day. Busier businesses can move to Receptionist Plus (500 calls, $79) or Receptionist Power (1,500 calls, $199). There's no setup fee and no lock-in contract: it's month to month through Google Play. Prices are in AUD.
See all plans, how it works, the AI receptionist buyer's guide, or HeyVox for other businesses: tradies, clinics, salons and real estate.
Hear it answer before you decide.
Ring the demo line and hear it answer, the same way it will for your business, or open the web app with a year of sample calls. When you're ready, set it up on your own number.
Coming to Google Play for Android. iPhone is coming later. Get an email when it's out.