An AI receptionist for salons and beauty
When you're mid-cut, the phone can wait. HeyVox answers, asks what service they're after, notes who they like to see, and offers a time from your diary, so the booking is waiting when you're done.
What HeyVox does for salons and beauty
- No more stopping mid-appointment. Missed calls forward to HeyVox and the client is looked after straight away.
- The service and the stylist. It asks what they're booking and who they like to see, in the words you choose.
- Bookings with the right length. Job types have their own length, so a cut and a colour don't take the same slot.
- Reminders that cut no-shows. With an SMS pack, clients get a confirmation and a day-before reminder.
Sarah Robertson
- Service
- Cut and balayage
- Stylist
- Jess
- Prefers
- Saturday morning
- Callback
- 0491 570 159
A sample card. The summary and the full transcript sit alongside it in the app.
What it asks your callers
A starting point for salons and beauty. Change, add or remove any question in the app, in your own words.
- Can I grab your name?
- What service are you after?
- Do you have a stylist you like?
- Which day and time suit you?
What a missed call costs
Say you miss 8 calls a week, each one is a $95 service, and 40% of them would have become work. That's about $15,808 a year going to whoever answered.
An illustration, not a promise. Try your own numbers.
Who this suits
Hairdressers, barbers, beauty salons, nail technicians, brow and lash studios, spas, cosmetic clinics, mobile hairdressers, makeup artists, tattoo studios, personal trainers, and yoga and pilates studios. If customers ring you and you can't always answer, it works the same way for you.
Questions from salons and beauty
Does it connect to my booking app?
Not yet. HeyVox keeps its own diary and doesn't sync with booking apps such as Fresha or Timely, so salons on those use it to capture the request and add it themselves.
Can it answer price questions?
Yes, from what you've written. Add your prices to About my business or your FAQs and it answers from those, rather than guessing.
Can it take bookings after hours?
Yes. Set an after-hours greeting and the times you're open to bookings, and it offers those.
What does it cost?
The Receptionist plan is $24.99 a month for founding members (normally $39.99) and covers 150 answered calls a month, about 7 a working day. Busier businesses can move to Receptionist Plus (500 calls, $79) or Receptionist Power (1,500 calls, $199). There's no setup fee and no lock-in contract: it's month to month through Google Play. Prices are in AUD.
See all plans, how it works, the AI receptionist buyer's guide, or HeyVox for other businesses: tradies, clinics, real estate and mechanics.
Hear it answer before you decide.
Ring the demo line and hear it answer, the same way it will for your business, or open the web app with a year of sample calls. When you're ready, set it up on your own number.
Coming to Google Play for Android. iPhone is coming later. Get an email when it's out.